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Privacy Policy

Introduction

Asama Onsen Saneikaku (“the Hotel”) is committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Collection of Personal Information

We collect personal information such as your name, address, telephone number, and email address only when necessary for reservations, inquiries, and the provision of our services.

2. Purpose of Use

Your personal information may be used for the following purposes:

* Reservation confirmation and management

* Responding to inquiries

* Improving our services and sending important notices

* Other purposes required by law

3. Management of Personal Information

We take appropriate security measures to protect your personal information from unauthorized access, loss, alteration, or disclosure.

4. Disclosure to Third Parties

We do not disclose your personal information to third parties unless required by law or with your consent.

5. Management of Service Providers

When we outsource certain services, we ensure that our service providers handle personal information appropriately.

6. Cookies & Analytics

Our website may use cookies to improve user experience and analyze website traffic. Cookies are not used to personally identify visitors.

7. Access, Correction & Deletion

Upon request, we will appropriately respond to requests for access to, correction of, or deletion of your personal information.

8. Compliance & Review

We comply with applicable privacy laws and regularly review this Privacy Policy to ensure appropriate protection of personal information.

9. Contact

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Contact Information


Asama Onsen Saneikaku

3-33-10 Asama Onsen

Matsumoto, Nagano 390-0303, Japan


Phone: +81-263-87-2035

Reception Hours: 9:00 AM – 5:30 PM


Email: info@saneikaku.jp